Orders & Shipping

  • Do you ship internationally?

    At this stage no. However if you are hooked on our Cre8ive blends send us an email and we will endeavour to help. sales@cre8ivecoffee.com.au

  • How much does Shipping cost?

    Great news, all online orders over $50 are FREE shipping. If not your shipping can be calcualted at checkout.

  • When will I receive my order?
    • Metro- 1-3 business days
    • Regional- 2-5 business days
    • Orders placed on weekends or public holidays will be processed the next business day. Shipping delays may occur around long weekends or public holidays.
  • Can I track my order?

    Please make sure you add your email and phone number to all orders. You will be emailed a tracking number once order is processed.

FAQ

  • Can I buy coffee from the roastery in Nerang?

    Our roastery headquarters is open Monday-Friday- 7.30am-3.30pm. Come in and check out where the magic happens! We have cash and eftpos payments available for purchases.

  • Can you grind my beans for me?

    Of course! Select your grind at checkout and we will dispatch for you as requested.

  • Where should I store my coffee?

    Coffee is best stored in a dark, dry and cool location. For best storage we suggest an air tight Coffee storage jar.

  • How long will my coffee last?

    We specialise in FRESH roasted coffee. While Coffee is fine to consume for some time , the quality will start to decline over time. We recommend consuming beans within 6 weeks and ground coffee within 2 weeks.