Orders & Shipping
- Do you ship internationally?
At this stage no. However if you are hooked on our Cre8ive blends send us an email and we will endeavour to help. email@example.com
- How much does Shipping cost?
Great news, all online orders over $50 are FREE shipping. If not we have a shipping flat rate of $10 in Australia.
- When will I receive my order?
- Metro- 1-3 business days
- Regional- 2-5 business days
- Orders placed on weekends or public holidays will be processed the next business day. Shipping delays may occur around long weekends or public holidays.
- Can I track my order?
Please make sure you add your email and phone number to all orders. You will be emailed a tracking number once order is processed.
- Can I buy coffee from the roastery in Nerang?
Our roastery headquarters is open Monday-Friday- 7.30am-3.30pm. Come in and check out where the magic happens! We have cash and eftpos payments available for purchases.
- Can you grind my beans for me?
Of course! Select your grind at checkout and we will dispatch for you as requested.
- Where should I store my coffee?
Coffee is best stored in a dark, dry and cool location. For best storage we suggest an air tight Coffee storage jar.
- How long will my coffee last?
We specialise in FRESH roasted coffee. While Coffee is fine to consume for some time , the quality will start to decline over time. We recommend consuming beans within 6 weeks and ground coffee within 2 weeks.